Contact us!
Whether you need help creating the perfect fragrance blend, have a question about an order, or simply want to learn more about Poured & Polished, we'd love to hear from you!
Frequently Asked Questions
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Creating your candle is simple! Choose your vessel, select up to three fragrances, choose your wick, name your candle, and we'll hand-pour it just for you.
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Absolutely! Visit our Explore Fragrances page to learn more about each scent and discover recommended pairings. If you're still unsure, fill out our fragrance recommendation form and we'll happily help you create a blend you'll love!
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Every candle is handcrafted to order. Please allow 3–5 business days for production before your order ships. Shipping times will vary based on your location.
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At this time, Poured & Polished ships exclusively within the United States. We hope to offer international shipping in the future, so stay tuned for updates!
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Because every candle is custom-made specifically for you, all sales are final. If your order arrives damaged or there's an issue with your candle, please contact us within 3 days of delivery so we can make it right.
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Yes! We carefully select high-quality fragrance oils from trusted suppliers. Our fragrance oils are phthalate-free and meet IFRA (International Fragrance Association) safety standards for candle use.
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Absolutely! A custom candle makes a thoughtful, one-of-a-kind gift. Simply enter the recipient's shipping information during checkout.
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Because every candle is hand-poured and many of our vessels are unique, slight variations may occur. We believe these small differences are part of what makes every Poured & Polished candle special.